Free Shipping & Happiness Guarantee

Everyday Free Shipping

We are U.S. based and offer everyday free standard shipping on all domestic orders within the contiguous United States (no minimum, no code). We do not currently offer shipping to Alaska, Hawaii, Offshore Insular, US Territories, P.O. Boxes, APO/FPO addresses, or International shipping at this time but may do so in the future. You can track your order through your Order Status Page, the SHOP App, or through the carrier via the tracking number provided with your shipping notification.

Processing Time
2-3 business days (excluding U.S. holidays)

Shipping Time
3-5 business days (varies by location)

Delivery Time = Processing Time + Shipping Time

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Happiness Guarantee

We offer a Happiness Guarantee 30-Day Easy Returns Policy. We hope you will love your Cultured West products, however if for any reason you're not completely satisfied with your purchase simply return your item(s) for a refund. Please keep in mind that handmade products do have slight variations, which is a natural occurrence of artisan woven treasures. That means no two designs will be exactly the same, giving you a truly unique and original piece of art. Handmade goods may vary slightly in the following ways:

  • Design placement
  • Measurements
  • Shapes
  • Colors

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